Contact Us
Get in touch
The fastest way to reach Chainstones is by email: easysaver0518@gmail.com. We reply within 1–2 business days.
To help us resolve your question quickly, please include:
- Your order number (for questions about an existing order)
- The product name or a link to the product page (for questions about an item)
- Photos, if your question is about damage or an incorrect item
Good to know before you write:
- Orders are processed in 2–3 business days; US delivery typically takes 3–7 business days after dispatch. We ship to the United States and Canada.
- Orders can be cancelled within 1 hour of purchase — email us right away if you need to cancel.
- Most items can be returned within 30 days. Please contact us before sending anything back. For hygiene reasons, earrings cannot be returned unless they arrive damaged or incorrect.
- Many common questions are answered on our FAQs page.
You can also send us a message with the form below: